Overview of Hostel
We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show
Sungate One Hostel
Calle del Carmen 16, Second Floor (American Third Floor)
Between Puerta del Sol and Callao Square
28013 Madrid - Spain
1.From Barajas Airport:
Take the pink metro line 8 to Nuevos Ministerios, where you take the commuter train C4 or C3 (cercanías Renfe) to Sol Station.
Cost of metro is 5 euros and cost of the train is 1,80 euro.
2.From Atocha Train Station:
Take the blue metro line 1 up to Metro Sol (4 stops).
3.From Chamartin Train Station:
Take the train Cercanias purple C3 or blue C4 to Sol (2 stops).
4.From Avenida America bus station:
Take the purple metro line 9 to Principe de Vergara (2 stops) then change into the red metro line to Sol (4 stops).
5.From Estación Sur (South) bus station, which is at metro Méndez Álvaro:
Take the grey metro line 6 to Pacífico (1 stop) then change into the blue metro line 1 to Sol (6 stops).
Once you are at Sol metro station take an exit (salida) for Calle (Street) Carmen. When you exit, Puerta del Sol look for the big sign that says ´Tio Pepe´ when you stand in front of the sign, you will find Calle Carmen on your right. The first store in Carmen Street is Orange Store.
Walk along Calle Carmen 2 blocks and a half and then you will find the hostel on your right hand on number 16. Watch out for the number, no big signs are displayed. The entrance is a big brown door situated between a clothes store and a shoe shop.
We are situated on the second floor (there is no elevator). If you need help with your luggage, let us know before you come to the second floor. We will come down and we will help you with your belongings..
Sungate One Hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heard of the city, neighborhood called Centro, next to the historicals, night party and shopping areas. Also seconds away from main squares and most important city attraction's.
Conditions & Policy
Sungate One Hostel Polices & Cancellation: - Check in from 13:00 - Check out before 11:00 - Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival - For credit card payment, we will charge the 4% of the booking. - Cancellation policy: 48 h before date of arrival. Please note that any cancellations must be notified directly to the hostel at least 48 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions. In the event of a no-show, the total of the first night accommodation will be charged to your credit card. If you cancel any individual night of your reservation, then the deposit for that night will not be refunded or transferred. -A different policy applies to confirm bookings over 300€. To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received. - Taxes included. - Breakfast not included. - Curfew after midnight. - Groups reservations, more than 8 people, please contact the hostel by email. - Children under 18 must be accompanied by an adult or having a permission for a stay signed by their parents. - If you arrive before check in time (1 pm), you can drop your luggage and enjoy our facilities until your room is ready. - Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!